
Laura works as an Assistant Branch Manager for Citizens Bank, and she states, “Women in the field I feel are a doubled edged sword. We are perceived as less knowledgeable, especially around business accounts versus personal accounts. Banking is traditionally seen as a man’s role where the teller side is more traditionally seen as a womanly role. However, we provide great value in the ability to connect with customers on a deeper level, and keep the bank organized and running efficiently. Without women, all my locations would probably look like a dump, and receive low customer experience scores.”
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